General Terms of Sale and Use
These Terms and Conditions govern the use of the website and the purchase of products from [Company Name], headquartered at [Address], VAT [VAT Number].
Using the website and submitting orders implies full acceptance of these Terms and Conditions. We recommend reading carefully before placing an order.
Our company offers:
Pre-orders: Pre-orders do not constitute a binding contract but an expression of interest. We reserve the right to accept or refuse orders.
Confirmation: All orders are subject to written confirmation from us.
Availability: Products are subject to availability. In case of unavailability, we will contact you to propose alternatives.
Prices: All prices are expressed in Euros and include VAT where applicable.
Variations: Prices may be subject to change without notice.
Payment: Payment can be made via bank transfer, credit card, or other agreed methods.
Delivery times: Delivery times are indicative and may vary based on product availability and complexity.
Installation: Installation can be performed by the customer following our instructions or by our specialized technicians.
Transport: Transport costs are borne by the customer unless otherwise agreed.
Duration: We offer a 2-year warranty on structural components and 1 year on electrical components.
Coverage: The warranty covers manufacturing defects but not damage due to improper use or normal wear.
Exclusions: Damage caused by accidents, unauthorized modifications, or lack of maintenance is excluded from the warranty.
In accordance with the Consumer Code, you can exercise your right of withdrawal within 14 days of product delivery by written notice. The product must be returned in original condition.
Our liability is limited to the value of the purchased product. We are not responsible for indirect damages, loss of profit, or consequential damages arising from the use of our products.
These Terms and Conditions are governed by Italian law. For any dispute, the Court of Genova has jurisdiction.
For any information or clarification regarding these Terms and Conditions, please contact us at: info@altaviacamp.com or phone: +393277973864.