Customer Assistance
We're here to help you with any questions or issues
Immediate Assistance on WhatsApp
For urgent support or quick questions, contact us directly on WhatsApp. Our team is available Monday to Friday, from 9:00 AM to 6:00 PM.
Average response: 15 minutes
Phone
Email
Send us a detailed email
assistenza@altaviacamp.com
Response within 24h
WhatsAppOur Support Services
Pre-Sales Support
- • Personalized product consultation
- • Vehicle compatibility verification
- • Detailed quotes
- • Advice on optimal configurations
Post-Sales Support
- • Installation assistance
- • Technical problem resolution
- • Warranty management
- • Spare parts and accessories
Frequently Asked Questions
How long does delivery take?
Delivery times vary from 2-4 weeks for standard products to 6-8 weeks for custom configurations.
Is installation included?
We provide detailed instructions and technical support. Professional installation is available upon request.
What warranty do you offer?
2-year warranty on structural components, 1 year on electrical and electronic components.
Can I modify an order?
Modifications are possible within 48 hours of order confirmation, before production begins.